单选题
A technician is installing a parallel PCI card. Which of the following is the IEEE standard for parallel?（）
802.11b
1284
1394
802.11g
单选题
Which of the following IP addresses would a technician ping to verify the integrity of the local TCP/IP stack?（）
10.0.0.1
127.0.0.1
169.254.0.1
192.168.0.1
单选题
Which of the following web browser features deters users from visiting spoofed sites?（）
Anti-malware detection
Anti-phishing filters
Anti-spyware filters
Antivirus engines
单选题
The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary hard drive to the open 5.25 inch bay. Which of the following is the BEST solution?（）
Connect the new DVD drive as the primary on the secondary bus and leave the old CD drive disconnected.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus. Connect the new DVD drive as the slave on the secondary bus.
Move the secondary hard drive from the secondary to the primary bus and then reformat the hard drive after rebooting then reassign the drive letters in disk management prior to installing the new DVD drive on the secondary bus.
Move the secondary hard drive to the bay and then connect it to the primary bus. Connect themini-tower and the new DVD drive as the master on the secondary bus.
单选题
Malware has been detected and removed on a customer computer several times in a short periodof time. Which of the following will BEST help prevent future occurrences?（）
Defragment the hard drive
Discuss safe web-browsing habits with the customer
Delete temporary files, cookies and browser history
Install anti-virus software which uses manual updates
单选题
Which of the following tools is used to consolidate files and folders on a local drive?（）
CHKDSK
DEFRAG
DISK CLEANUP
Computer Management
单选题
A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）
10.76.0.1
127.0.0.1
192.168.0.1
255.255.255.0
单选题
A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
Use the printer’s clean option.
Replace the printer data cable.
Print the demo page from the printer.
Reinstall the drivers.
单选题
A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）
Remove all of the memory
Plug in the AC adapter
Remove the hard drive and optical drive
Clear the partitions on the hard drive
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