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单选题 Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional?()

A

Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance

B

Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance

C

Run Remote Desktop Connection > Select Connect to User Enter the IP address

D

Start > Programs > Administrative Tools > Remote Assistance

单选题 The CHKDSK /R command allows a technician to:()

A

perform an exhaustive disk check, locate bad sectors, and recover readable information.

B

set a disk as read-only, perform an exhaustive disk check and repair bad sectors.

C

scan and verify the versions of all protected system files using the tools default operation.

D

consolidate fragmented files and folders on the computers hard disk.

多选题 Which of the following describes how to set the Read-only attribute on a folder?()

A

Right-click the folder > Properties > Security tab > select the username from the list > Permissions > clear the box labeled Read > OK

B

Open the folder > Tool > Folder Options > General tab > Read-only > OK

C

Open the Command Prompt > type attrib r [drive:][path] > Enter

D

Open the Command Prompt > type attrib +r [drive:][path] > Enter

E

Right-click the folder > Properties > General tab > Attributes > select Read-only > OK

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