单选题
Which of the following commands are used to create folders in a command prompt？（）
CD
RD
MD
SD
单选题
Which of the following are types of files downloaded during an Automatic Update？ （）
critical updates
software updates
driver updates
virus definition updates
单选题
Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）
Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
Run Remote Desktop Connection > Select Connect to User Enter the IP address
Start > Programs > Administrative Tools > Remote Assistance
单选题
Which of the following commands allows navigation of the paths between directories？ （）
RD
DIR
MD
CD
单选题
A user reports that it takes a long time to boot up in Windows XP and that there are a lot of icons appearing in the right lower side of the Task Bar. Which of the following tools can be used to minimize startup time？ （）
MSCONFIG
SCANDISK
DEBUG
DEFRAG
单选题
A technician is searching a knowledge base for the correct method of removing a virus. The knowledge base states that the key： HKEY_LOCAL_MACHINE/MICROSOFT/SOFTWARE/CURRENTVERSION/PAK needs to be deleted. Which of the following should the technician use to delete the key？（）
MSCONFIG
DEBUG
EVENTVIEWER
REGEDIT
多选题
Which of the following describes how to set the Read-only attribute on a folder？（）
Right-click the folder > Properties > Security tab > select the username from the list > Permissions > clear the box labeled Read > OK
Open the folder > Tool > Folder Options > General tab > Read-only > OK
Open the Command Prompt > type attrib r [drive：][path] > Enter
Open the Command Prompt > type attrib +r [drive：][path] > Enter
Right-click the folder > Properties > General tab > Attributes > select Read-only > OK
单选题
Which of the following utilities are used to choose which programs run at startup？ （）
SFC
SETDEBUG
MSCONFIG
REGEDIT
单选题
A user suspects that a recently installed program overwrote a Windows system file on the computer. Which of the following commands could be run to check and verify the system files？（）
system /v
winnt /s
sfc /scannow
chkdsk /f
单选题
Which of the following sequences of steps can be used to increase the amount of virtual memory （page memory） available to Windows？（）
Start > Control Panel > System > Advanced tab > Startup and Recovery > Advanced tab > Settings > Advanced tab
Start > Control Panel > System > General tab > Under Performance > Settings > Advanced tab
Start > Control Panel > System > Advanced tab > Under Performance > Settings > Advanced tab
Start > Control Panel > System > Performance tab > Under Performance > Settings > Advanced tab
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