单选题
Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon？ （）
impact
laser
solid ink
ink jet
单选题
A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）
Remove the case front and clean the air vents.
Unplug the capacitors from the board and clean the contacts.
Remove the processor and clean the pins with an eraser.
Remove the processor and clean any dust that has collected between the processor and the heatsink.
多选题
Which of the following can be used to determine the amount of physical memory installed in a laptop？ （）
Check Device Manager Snap-in.
Type WINVER in the command prompt.
Check the BIOS.
Check System Information in the Accessibility folder.
Check System Information.
单选题
Which of the following RAID configurations takes advantage of mirroring？（）
RAID 1
RAID 5
RAID 0
RAID 2
单选题
When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）
Print a test page from the Printer icon under the printers tab.
Select the new printer as the default printer.
Run the printhead alignment within the Tools folder of the printer.
Ensure that the printer is set for bi-directional printing.
单选题
Which of the following is the process a scanner uses to scan images to a computer？（）
Light is shown through the image and onto the scanner head
Light is reflected off a mirror onto the Charged Coupled Device （CCD）
Light is flashed off a mirror onto the CCD
Light is reflected off the image and into a camera
单选题
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）
Run the calibration feature on the laser printer.
Run a self-test image page from the printer.
Clean the corona wire and return printer.
Print a test page from a computer.
单选题
When installing a new scanner， Windows XP does not automatically recognize the scanner. Which of the following actions should be taken？（）
Use the Scanners and Cameras Wizard to add the device.
Enable the scanner in the BIOS.
Add new printer Wizard.
Ensure the scanner is not locked.
单选题
Which of the following should a technician use to clean the glass on a flatbed scanner？（）
glass cleaner and paper towels
dish soap and a wet towel
a soft， pre-moistened towel or wipe
dry paper towels
多选题
Which of the following should be considered when upgrading memory？ （）
speed of memory
memory slot color
type of memory
CPU speed
BIOS version
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