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计算机考试 | CompTIA认证考试

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单选题 Which of the following steps in the troubleshooting and repair process is MOST effectivereduce redundant effort? ()

A

Discuss the problem with the user and identify any recent changes.

B

Identify the root cause of the failure.

C

Verify the problem resolution.

D

Document activities and outcomes of repair steps.

单选题 When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()

A

The keyboard driver needs to be updated.

B

There are conflicting serial ports.

C

The mouse driver needs to be updated.

D

The user is brushing the touch pad while typing.

单选题 The error ’invalid boot disk’ means:()

A

the BIOS settings are incorrect.

B

there is no floppy disk in the drive.

C

the computer was unable to make temporary space for the boot process.

D

the computer was unable to find the information needed to start the boot process.

单选题 After booting up a new computer, a technician observes that the USB ports are not working with any USB devices. Which of the following should be done FIRST?()

A

Check the computer to verify that the jumper settings for USB are correct.

B

Connect the USB devices to a different computer to test the devices.

C

Buy new USB wires and test USB functionality.

D

Check the BIOS to verify that USB functionality is enabled.

多选题 Which of the following would be the BEST safety measure to take before installing a Windows service pack?()

A

Back up all important documents. 

B

Set a System Restore point. 

C

Note the BIOS settings in case a reset is needed. 

D

Back up the drivers for the computer in case re-installation is needed. 

E

Uninstall the previous service pack.

多选题 Which of the following is required to install Windows XP? ()

A

USB 1.0 or higher

B

100Mb or faster network interface

C

10GB or more free hard drive space

D

SVGA or better video graphics

E

233Mhz or faster processor

多选题 Which of the following are primary differences between a laptop and a desktop CPU?()

A

heat production 

B

L2 Cache 

C

clock speed 

D

front side bus

E

power consumption

单选题 The utility that checks the file system structure is:()

A

REGEDIT

B

SYSEDIT

C

MSCONFIG

D

CHKDSK

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