A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?()
You want to create a policy allowing traffic from any host in the Trust zone to hostb.example.com(172.19.1.1) in theUntrust zone. How do you do create this policy? ()
Which of the following improves wireless performance by allowing only one wireless transmissionon the network at a time?()
An accidental path of low resistance, allowing passage of abnormal amount of current is known as a/an().
An accidental path of low resistance, allowing passage of abnormal amount of current is known as a/an().
You want to create a security policy allowing traffic from any host in the Trust zone to hostb.example.com (172.19.1.1) in the Untrust zone. How do you create this policy?()
An accidental path of low resistance, allowing passage of abnormal amount of current is known as a/an().