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Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()

发布日期:2020-04-10

Which of the following describes the BEST course o...
A

Put all other work orders on hold and assist the user with all their computer issues.

B

Have another technician take over support calls for this user.

C

Explain that the user needs to fill out a work order for the computer problems.

D

Ask the user to call another technician for more in-depth assistance.

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