人工接通率是客服中心电话接通效能的（）。

[名词解释题]操作过程

[单选题]著名的《体育颂》是在第几届奥运会上发表的？（）

[单选题]（　）强调学习的主动性和认知结构的重要性，所以他主张教学的最终目标是促进学生对学科结构的一般理解。

[单选题]凝土原材料每盘称量的允许偏差，水、外加剂为（）。

[单选题]You need to write a code segment that transfers the contents of a byte array named dataToSend by using a NetworkStream object named netStream. You need to use a cache of size 8，192 bytes. Which code segment should you use？（）

[单选题]当相邻两电梯层门地坎问的距离大于11m时，其间必须设置井道（）。

[判断题]整体产品不仅满足顾客生理上、物质上的需要，也满足顾客心理上和精神上的需要。（　　）

[多选题]需求弹性的差异主要取决于（）等因素。

[问答题]行车中应检查哪些主要项目？

[单选题]You are the network administrator for your company. The network originally consists of a single Windows NT 4.0 domain. You upgrade the domain to a single Active Directory domain. All network servers now run Windows Server 2003, and all client computers run Windows XP Professional. Your staff provides technical support to the network. They frequently establish Remote Desktop connections with a domain controller named DC1. You hire 25 new support specialists for your staff. You use Csvde.exe to create Active Directory user accounts for all 25. A new support specialist named Paul reports that he cannot establish a Remote Desktop connection with DC1. He receives the message shown in the Logon Message exhibit. (Click the Exhibit button.) You open Gpedit.msc on DC1. You see the display shown in the Security Policy exhibit. (Click the Exhibit button.) You need to ensure that Paul can establish Remote Desktop connections with DC1. What should you do? （）